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13 July 20116 Comments by Jon M

Giffgaff starts charging for data

Giffgaff has finally introduced data charging. And it’s for real this time.

Ever since they started, mobile data has been completely free for all users on Giffgaff (up to a rarely-enforced fair use limit of 100MB per day). According to their staff, this was merely because they hadn’t got round to setting up the charging hardware yet. As time went by, the deadline for the introduction of charging got postponed over and over again. Presumably because their limited permanent staff were too busy working on other features like the Hokey Cokey goodybag and Blackberry support.

Back in April there was an ill-fated attempt to finally flip the switch. Unfortunately something went completely wrong as it destroyed mobile internet speed for a huge number of users and they quickly scrabbled to make data free again to sort out the issue. Now, three months later on the auspiciously-chosen 4th of July, they finally introduced data charging once and for all.

What does this mean for you? Well, if you’re on a goodybag that costs £10 or more, it makes no difference at all. You have free data included. And not any old data, truly unlimited data. However, if you’re on a £5 goodybag or just plain PAYG, you will have to start paying for data. The good news is that this is capped at only 20p per day (up to a limit of 20MB). If you go over this limit you’ll be charged at an additional 20p/MB which can soon add up fast (so don’t go rinsing YouTube videos). Also, if you use less than 1MB, you’ll only be charged a fraction of your daily 20p. This is all much easier to understand so we made the handy graph below to spell it out to you. If you have any queries about how data charging will affect you on Giffgaff, please drop us a question in the comments below.

Giffgaff data charging
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6 Responses to “Giffgaff starts charging for data”

  1. Graphty 14 July 2011 at 03:50 Permalink

    Well I use over 20MB easily every day on a modern phone HTC DHD & I bet I’m not far off average. Someone at Giffgaff 02 found the sweet spot between a cheap looking data deal & a complete stitch up of a data deal in reality.

    • Mobile Network Comparison 14 July 2011 at 03:54 Permalink

      Giffgaff claim that 95% of people use less than 20MB but even if that’s true we can’t see it being the case for long if smartphones continue to steamroller on. Our suspicion is that so many keep under 20MB because they know how expensive it is to go over….

  2. sara 13 July 2011 at 11:44 Permalink

    is giffgiff the cheapest for internet??

    • Mobile Network Comparison 29 July 2011 at 00:45 Permalink

      Unfortunately not – see our mobile internet pricing comparison graph for details.

      • Ronnie 2 August 2017 at 13:29 Permalink

        I’m first of all sorry for banging the same drum all the time,but surely this old report from 6 years ago would have shown you how unprofessional GG are ?
        “not getting round to it” and “busy working on other things” smacks of amateurism and being downright liars.
        The network who try to be the cool and hipster guy of the mobile world is nothing but a shady back street conman.
        I read the entirety of the GiffGaff page and it was testiment to what I have been saying all along.
        3/4 ‘s of the posters have quite rightly condemned GG and the 4.4 stars out of 5 is not a true reflection of this websites users.
        How did this happen ?
        Again I’m sorry if this has become obsessive but the numbers don’t stack up.
        So to speak.

  3. Jimothy 13 July 2011 at 10:29 Permalink

    Great chart – really useful! Now I know why it’s so cheap to start with then suddenly 20p of my credit disappears.


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