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06 August 201513 Comments by Jon M

Giffgaff upgrade all goodbags to 4G

giffgaff goodybags 2015

Giffgaff announced another set of changes do their range of goodybag monthly bundles this week. Some of the major changes include the phasing out of cheaper 3G only goodybags and the introduction of a new £20 goodybag will unlimited minutes, texts and slightly less unlimited “Always On” 4G data. The new goodybags will be available for purchase from 2 September 2015.

The changes are being implemented following a large market-research campaign that gathered opinions from their whole customer base about the most important aspects of the popular goodybags.

Among the results of this user survey, Giffgaff recorded strong preferences for high-speed data and not having to pay a premium for 4G access. Heavy users also were pleased with the new ability to buy additional goodybags before the end of the month once the allowance for one had been used up but also requested options with more minutes included from the start.

Another change Giffgaff have implemented in response to the
feedback they received is the introduction of what they have termed “Always On” data. It’s not quite as good as the truly unlimited packages from days past, but it appears to be a reasonable compromise.

Users who opt for the most expensive goodybag which cost £20 per month will get completely unlimited UK minutes and UK texts as well as 6GB of 4G data. Once that allowance has been used up, you won’t be cut off from mobile internet – instead you’ll have unlimited usage from midnight to 8am but at peak times, any bandwidth in excess of that 6GB allowance will be throttled back to a snail-paced 256Kb/s. Of course, you can always purchase extra allowance and, best of all, you can still tether your phone’s data connection at any time.

The existing goodybags will be phased out over the coming months in preparation for the launch of the new range at the beginning of September. As well as changing the regular goodybags which bundle together an allowance of minutes, texts and data, Giffgaff are also converting all their gigabags – data only bundles – to the faster 4G standard.

Are you a Giffgaff user? Do you user the regular PAYG option or do you regularly buy a goodybag? And do these changes affect you – what are your thoughts on them? What do you think is good about them and what would you have preferred?

13 Responses to “Giffgaff upgrade all goodbags to 4G”

  1. Ronnie 29 August 2015 at 22:19 Permalink

    I have Ollie.
    I lasted less than a week with them.
    At 10p per MB,they are taking the piss,and my allowance ran out before I could say “WTF!!!”.
    Was ever so glad to get back with 3,and now Tello.
    Amazing value for money.

    • Ollie 29 August 2015 at 22:33 Permalink

      Yeah, ikr! I have always been on 3 and am very happy with their rates of 123. I just wanted to see what MNC had to say about it.

      • Ronnie 30 August 2015 at 02:25 Permalink

        I don’t know why there is fawning over Giffgaff.
        It has been proven they are not the best value,not the best coverage,not the best problem solvers and certainly not the best consumer catchment.
        Can’t explain the love for them.
        This push towards 4G only reminds me of the Digital Switchover.
        If you did not have a Digital Telly,you were forced to go out and buy one.
        I had a perfectly nice flat TV hanging on my wall since 2005.
        Analogue though.
        Don’t get me wrong,I was kinda pleased,as it gave me the perfect excuse to buy a 46″ to replace a 37″ :-D.
        I suppose GG are looking to the future,where almost everyone will have 4G phones.
        Crikey,you can get them for about a hundred quid now,or less I think !!!.
        But there will be that small pocket of people who are quite happy to use 3G technology for at least a few more years.
        I am a Mountain Biker,and have saw the push towards 27.5″ and 29er wheels.
        I am sticking valiantly to my 26″ wheeled bike,as it suits my style of riding.
        Plus the fact I’m a shortarse,and big wheels on a small frame looks plain stupid.
        But,like 3G,I just know going to buy 26″ wheels and tyres will become rarer and rarer.
        Until inevitably,I will be forced to go bigger.
        I weep the day that happens 🙁

        • Mobile Network Comparison 6 October 2015 at 14:56 Permalink

          What are they forcing you to do?

          (We suspect one of the reasons people like GG so much is the free calls to other users which makes a lot of sense if your friends and family use them).

          • Ronnie 6 October 2015 at 15:09 Permalink

            It’s like everything else really,as per my totally off topic examples.
            Technology is phased out over time,and as I said everyone will want a 4G phone very quickly.
            Nobody is forcing anybody to do anything,it just will….be.
            Why have a 3G phone,when you can pick up a 4G for buttons.
            Plenty of phone manufacturers are selling them for next to nowt.Lenovo,Motorola and various Chinese brands.
            Lenovo and Motorola being the best examples,as they are good quality handsets

            • Mobile Network Comparison 6 October 2015 at 22:56 Permalink

              But nobody’s forcing anyone to do anything?

              • Ronnie 6 October 2015 at 23:38 Permalink

                But I said that,did I not ?

                • Mobile Network Comparison 7 October 2015 at 06:00 Permalink

                  You compared it to the push for digital TV where you were forced to do something. In this case you don’t have to do anything.

                • Ronnie 7 October 2015 at 19:24 Permalink

                  Ok,I will reiterate.
                  Yes,you were forced to go digital,and no,no one is forcing anyone to go 4G.
                  My point is,we are going to get to a stage where there will be no choice BUT to go 4G.
                  It’s not too far off I reckon.
                  5G anyone ?
                  Is that too far off ?
                  What the hell will that involve ?

  2. Ollie 22 August 2015 at 00:08 Permalink

    Have you seen BT Mobile yet? Run a quick google search, I’m told their an MVNO of EE?

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