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White Mobile coverage

white mobile


2G coverage: 99%3G coverage: 93%

Coverage map

White Mobile is new cut-price virtual network that haven chosen to use EE as their parent network. Their speciality is extremely cheap calls and texts both within the UK and abroad. They are run by some industry big-wigs and you can check out their coverage map here.

If you want to learn a bit more about the network, check out our in-depth interview with co-founder Graeme Hutchinson. You might also want to have a look at how strong their coverage from EE is in relation to that of other networks. We’d also suggest comparing their pricing against other PAYG mobile networks.

by Jon M

7 Responses to “White Mobile coverage”

  1. RussW-D 8 May 2017 at 18:25 Permalink

    White mobile delivered a second SIM without asking permission, and without paying for postage. I incurred a £2 fee to collect as the letter bore no sender address. Beware if you receive a royal mail calling card requesting collection and a fee if you have already ordered and received your first SIM

  2. Uncle Gordon 12 August 2016 at 08:05 Permalink

    White Mobile… My first experience was poor. Received the SIM quickly enough, but porting in my existing number did not complete correctly, leaving me unable to receive text messages, although I could send. Customer support didn’t have any idea what to do. Eventually left, and porting the number to a new provider was successful. Almost. I recently checked, and found that my number is still recognised by White as being registered on their network, when it most certainly isn’t!

    If you need a micro- or nano-SIM, best of luck. White seems to have a great reluctance to send these out. And when they do send them, you’ll be lucky if they work. Neither of the two I managed to squeeze out of White was recognised by the network, so they could not be activated. Again, White customer support was totally useless at resolving the issue, but they did, eventually, send replacement SIMs, but mini-SIMs, not the required micro-SIMs that I had requested.

    Free on-net texts and calls, and free voicemail are all very well, but unless you have a working number and a working SIM, they are worthless…

    Let’s just say ‘Nothing’s free, these days!’

  3. JK 19 May 2014 at 16:13 Permalink

    Just found out about White Mobile and I’m really interested in switching. Free calls/texts to each other (without £5 qualifying top-ups like Giffgaff does), really cheap data (and it’s per MB, not per day) and free voicemail.

    I got a bit of a let-down from Nick’s comment above me. I’m still waiting for a review to be done. C’mon MNC!

  4. Nick 17 January 2014 at 12:05 Permalink

    I have been with White mobile for a while now (since July 2013). Call centre in India. Personnel not well trained but they do what they can. Very polite even under difficult conditions. Unfortunately, poor training leaves them exposed to unexpected problems. I have experienced issues with the network where phone calls go straight to answering service or caller is told that my number is not available (when it is). Recently, trying to resolve an issue I was off for 24 hours when there was no need to do this. On another occasion I was left without internet connection for about 6 hours. It took repeated calls to get it right Communication can be difficult and also the response.
    Cheapest company I know though. Whether these are teething problems is not clear yet. I am seriously thinking of changing provider.
    Hope this helps.

  5. Callum 31 August 2013 at 20:16 Permalink

    How soon will we see a review of White Mobile? I’m curious about switching.

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