Vectone Mobile started out in September 2009 and is run by the parent company Mundio Mobile who employ 120 permanent staff. Vectone is active in several European countries such as Norway, Denmark, Netherlands, Austria, Switzerland, Spain and the UK. They provide both contract and PAYG services and in general, their customer base is made up of ethnic minorities. They run a very competitive low-cost business model. Vectone Mobile had a huge £17.5 million marketing budget which saw prominent adverts in the UK where they signed up 1 million customers in their first year of operating.
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Vectone Mobile review
Vectone Mobile are an incredibly cheap mobile network and the sheer range of deals and offers means there are dozens of ways to save even more money on your mobile phone bill. They offer a service that is far cheaper than any main mobile network and even gives budget virtual networks like Giffgaff, ASDA Mobile, Tesco Mobile and Family Mobile a run for their money.
Pricewise, they are pretty much as good as it gets with landline calls only 3p/minute and mobile calls also 5p/minute if you top-up online. Their offer for 2.5p texts is the best price in the UK. (As of 1 August 2011, this offer has now expired so mobile calls are always 10p/minute and texts are always 5p each but landline calls are still 3p/minute). Calls are now 10p per minute for mobiles and 5p per minute for landlines as the previous prices are so longer valid. Texts have also gone up a lot to 10p each. Unlike other budget networks, they also have amazing international rates and a strong roster of bundles. Data is also unbelievably cheap.
For an idea of how much you can save on Vectone, compare their prices to those of the network that provides their cell towers and infrastructure, T-Mobile. If you just make 1.5 hours of calls and 50 texts a month as well as using 5MB of data a day for emails and web browsing, you would save £15 every month (£14 on Vectone instead of £29 on T-Mobile).
What’s more, if you top-up online for the lower PAYG rates, the Vectone costs can be reduced to only £5.75 making your monthly saving over £23. And despite the rock bottom prices, coverage is exactly the same as if you were paying T-Mobile prices.
However, Vectone do have some significant problems. Many of their most popular offers have hidden terms and conditions and can also expire quickly leaving you with a surprising phone bill. The international call rates in particular change fairly often so you have to keep an eye on them. And when you have a problem that you need to get sorted out, the customer services can be very poor indeed which is rather frustrating. Many people have reported being overcharged, not getting responses to emails and rude company representatives.
Overall, Vectone are easily one of the cheapest networks in the UK and thousands of people are learning that they can save £100s every year simply by switching. Vectone are a great budget virtual network but unfortunately, we can’t recommend them unreservedly mispricing and customer service issues. Once again, this highlights the benefits of Giffgaff’s innovative community-driven model.
At a glance
As already mentioned, Vectone has amazingly cheap rates. You may not believe it after paying many times more with other networks, but all calls to UK mobiles are only 15p/minute and texts are just 10p each. UK landline calls are particularly good value at only 5p/minute.
Even better, if you top-up online instead of with a voucher, calls prices to UK mobiles crash down to just 5p/minute and UK texts are charged at only 2.5p each. (This offer expired on 01/08/2011 and is no longer available). MMS are also decent value at 25p each while voicemail is just 10p/minute.
Mobile data is great value with 10MB free every day (as long as you have topped up in the last 30 days). After that, it still has one of the lowest rates in the UK with additional internet use charged at only 10p per MB.
You also get free Vectone-to-Vectone calls and texts whenever you top-up. A £5 top-up gives unlimited calls and texts to other Vectone Mobile numbers for 4 weeks.
Not only that, but there are a huge number of great value offers with Vectone Mobile. You start off by getting 3000 free texts just for signing up. There’s also a Loyalty Bonus which gives you £5 free credit every month you receive 500 minutes of calls. (These deals have all now expired. However, there is still the Recommended Bonus which gives you 10% of any of your referred friends’ top-ups. So if your mate tops up £30, you automatically get £3 free credit. Also, when you port your number to Vectone you get 100 minutes, 100 texts and 100MB of internet absolutely free.)
Unsurprisingly for a network that targets overseas callers, their international rates are also great. They currently have amazing 1p/minute offers to several countries such as India, Pakistan, Nigeria, China, Poland, New Zealand, Australia, Brazil, South Africa and many many more. They even have 1p/minute rates for mobiles in India and China.
And there’s more – of course, they also have some tempting bundles. A tiny £5 gives you 250 texts while £10 equates to a massive 1000 texts making them just 1p each. If you just need data 125MB of internet access is 50p for a day while 1GB is just £5/month. Best of all are the UK bundles that give you 200 mins/texts (both come from the same allowance) for £10/30 days or a huge 1000 mins/texts for just £30. This means you’ll effectively only be paying 3.3p per minute or 3.3p per SMS. There are also fantastic bundles available for international calls to landlines and mobiles.
As you can see, Vectone Mobile probably has some of the best offers and deals available.
To compare Vectone’s latest pricing with that of other networks, please see our price comparison matrix.
Vectone Mobile run on the Everything Everywhere network operated by T-Mobile and Orange. Please see the our Vectone coverage page to learn the network coverage in your area. For more information, compare it with other mobile phone networks’ coverage.
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