10 April 2014 ~ 0 Comments

#3: iOS 7 & the new iPhone 5S and iPhone 5C

We’ve been working on a recap of the biggest stories in mobile and tech from last year. With our good friend Scottie Ladeaux we’re going to bring you a new post looking back on our picks from 2013 every Thursday.

Working on this series have flown by are we’re already down to #3 in the countdown. What were your top ten tech stories from last year and what do you think is still left to cover?

Right now, we’re looking at a big event from 2013 and that’s Apple’s new mobile releases: iOS 7 & the new iPhone 5S and iPhone 5C. We going into a bit of detail into the background behind the design decisions that went into iOS 7 as well as ways to hack the Touch ID fingerprint sensor on the iPhone 5S.

iOS 7 is the new version of Apple’s mobile OS and we first got a look at it on June 10, 2013 at the Worldwide Developers Conference. It has been hailed as the most revolutionary iteration yet but to understand why, we need to back up a bit and revisit some Apple history.

In case you don’t remember, there was a huge backlash from users when Apple replaced Google Maps with their own app in iOS 6. It was an inferior app but was also rushed out and riddled with glitches and errors.

These ranged from the humorous – such Dublin zoo being positioned in London – to the downright dangerous after Australian police released an official warning than some errors were potentially life-threatening.

Following this fiasco Scott Forstall was dismissed from his post and Jony Ive was put in charge of the interface. Forstall and Steve Jobs have long been proponents of a design philosophy called skeuomorphism and were responsible for all the realistic user interface elements in iOS such as the the plasticy 3D buttons in the calculator and the yellow lined paper in the Notes app. iCal’s leather-stitching effect was apparently based on a texture Steve Job’s private jet!

In contrast, Ive thinks this produces an inconsistent look and feel between different apps and is a proponent of flat design. He was supported by senior Apple UI designers see skeuomorphic design as unnecessary “visual masturbation” and said “skeuomorphism was getting totally out of hand, particularly where the UI metaphor started limiting functionality”.

After Ive took over, the look of iOS7’s interface is strikingly different. Gone are cluttered wood grains and paper textures, and instead you get minimalist icons and a clear, bold palette.

This turned out to be rather controversial as many professionals criticised iOS 7 as too childish and generally badly designed. There were also usability concerns as many clickable regions were now just plain sans serif text and no longer look like buttons which seemed to go against Apple’s easy-to-use ethos.

As a result, new features were rather forgotten. But, while there was barely any functionality added to core apps, iOS 7 did pack in many enhancements such as finally introducing a usable Control Centre, tweaking the camera app, improving the multitasking ability, and adding more notifications as well as a nifty faux 3D parallax effect. The Safari web browser also gained the ability to open more than 8 tabs, thank goodness.

But iOS 7 was just the beginning – Apple’s biggest news was the new handsets. Unfortunately for tech fanatics, by the time they were officially announced on the 10th September there wasn’t anything new or unexpected for Apple diehards.

Predictions based on leaked photos and Apple’s Apple’s £225 million acquisition of mobile security firm AuthenTec turned out to be correct and the iPhone 5S sported a new fingerprint sensor. The other news was that the it had a phenomenally-powerful 64-bit A7 CPU as well as an integrated M7 motion co-processor that would continuously monitor data from the accelerometer, compass, and gyroscope.

There were also slight improvements to the camera hardware but what seemed to get people most excited was the new gold (or champagne) colour option.

The other “new” handset was the iPhone 5C which was effectively a rebranded iPhone 5 with a new plastic shell. It seemed aimed at shaking off the top-end reputation of the iPhone brand to be more appealing in emerging markets. However, the price still seemed high at £469 or $549 for the 16GB version and an even steeper £549 or $649 for the 32GB version. Analysts were disappointed that it didn’t make the £300 price point especially as we know from the parts list that Apple makes about 100% profit just on the hardware.

Both phones were released on the 20th September last year with the official public release of iOS 7 two days earlier on the 18th. Unfortunately, within days of the release, the highly-touted Touch ID fingerprint scanner was cracked by the Chaos Computer Club, a German hacking collective.

They’ve since refined the method but to start with they simply photographed the fingerprint at 2400 dpi, digitally cleaned up the image, and then laser printed it at half that resolution onto a transparent sheet using as thick toner as the printer was able to produce. By applying a layer of standard PVA glue, the toner left an indent producing a fake fingerprint that just needs some damp breath applied to break into an iPhone 5S.

Of course, despite this, the sales figures of both phones has been very impressive– within just days of the launch in September, Apple had shifted almost ten million iPhones landing them a new sales record. So another iPhone launch and another massive success for Apple.

The only downside would be the relatively poor sales of the 5C so far. Despite Apple artificially-constricting the supply of the 5S , the 5C is selling three times slower. Nevertheless, there’s evidence it’s making inroads into its target markets and even seems be winning over new customers with about half its buyers switching from competing brands.

What’s your thoughts on iOS 7 and do you own an iPhone 5C or 5S? What do you think is going to take the top two spots in our countdown from last year? Please do drop comments on this story and your predictions for what’s coming next.

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03 April 2014 ~ 0 Comments

#4: The IPO of Twitter

We’ve been working on a recap of the biggest stories in mobile and tech from last year. With our good friend Scottie Ladeaux we’re going to bring you a new post looking back on our picks from 2013 every Thursday.

Today we have #4 in the countdown and Scottie is looking at the IPO of Twitter on November 7th last year. Twitter chose to go public on the New York Stock Exchange and this was the most highly anticipated IPO of the year in a year that had more big IPOs than any since 2000.

Anticipation of Twitter going public was high in part part due to the fact that other internet utilities like LinkedIn and Facebook have recently gone public as well. many may remember 2012’s Facebook ipo which was also very highly anticipated did not seem to go so well.

Additional buzz was created by the début of Nick Bilton’s book about the genesis of the company at #5 on the the Wall Street Journal Best Seller list just two days before the IPO.

Do you tweet regularly or did you want to get in on Twitter’s IPO too? Do you think that microblogging will last and that it can be successfully monetised? And have you read Hatching Twitter: A True Story of Money, Power, Friendship, and Betrayal?

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27 March 2014 ~ 5 Comments

#5: An insider’s view to the downfall of BlackBerry

We’ve been working on a recap of the biggest stories in mobile and tech from last year. With our good friend Scottie Ladeaux we’re going to bring you a new post looking back on our picks from 2013 every Thursday.

We’re already down to the top five stories and this video is about some astonishing revelations from BlackBerry employees made in 2013.

We scrutinise these reports to reveal how strategic confusion, bad executive decisions and acquisitions as well as internal delays led the company to suffer a huge dip in market share as well as massive redundancies last year.

2013 was BlackBerry’s annus horribilis and it started with a major blow as it was reported that they had failed the security requirements of the government’ Communications-Electronics Security Group. While it later turned out that the Restricted classification was merely delayed rather than denied and that BB10 had FIPS 140-2 cryptography certification from the US government, the reports were symptomatic of larger issues within the company. Later in 2013, BlackBerry insiders made the shocking claim that huge mistakes had been made at the upper echelons of management.

BlackBerry pretty much invented the smartphone market itself and in 2009, RIM (as BlackBerry was known back then) was claimed to be the world’s fastest-growing company. But £50 billion of the company’s market value has vanished in the last few years.

last year, sources claimed that after the iPhone first came out BlackBerry was in an era of strategic confusion. Inside the company, founder and ex-CEO Mike Lazaridis thought that by focusing on being the only smartphones available with a physical keyboard as opposed to touchscreens, they would carve out a strong and enduring niche for themselves.

But then they acquired the Unix-like QNX operating system in 2010 and BlackBerry staff claimed that QNX brought their own hubris and infected the product development team with and incompetent engineers. As a result the ill-fated PlayBook project failed and even caused delays to the release of BB10.

As sales dwindled, they got more and more desperate and, in what was a significant turning point, the new CEO, Thorsten Heins, decided to continue to emphasise touchscreen devices. This turned out to be a terrible mistake as is evident from the underwhelming response to the flagship Z10.

last year, from within BlackBerry, we got the shocking revelation that co-CEO Jim Balsillie had been arguing for a significant change in direction for man y years. His master plan was to capitalise on the popularity of their BBM messaging system.

His plan was to morph BlackBerry into a services provider and for them to dominate a different vertical in the mobile ecosystem. Eventually, BBM could potentially become a de-facto standard and replace SMS giving them access to an enormous source of new revenue from fees charged for each message sent.

However, it wasn’t to be. After Thorsten Heins took over as CEO, he killed Balsillie’s dream for BBM. Balsillie quit the board and cut all ties to BlackBerry in protest and soon, while Blackberry delayed, rival messaging services such as Kik Messenger and WhatsApp had cornered the market. Even though they eventually released a version of BBM for Android and iOS, the damage was already done.

BlackBerry’s market share has plummeted from over 50% three years ago to less than 5% today. In October, due to poor sales on the Z10, BlackBerry announced that, in addition to 5,000 redundancies in 2012, they would need to further cull their staff by sacking 4,500 more – that’s estimated to be half their remaining employees.

What’s your take? Should BlackBerry have tried to roll-out BBM to other platforms much sooner? Were they wrong to embrace touchscreens and was using QNX as the basis for the BlackBerry 10 operating system a major mistake? Let us know.

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